Mara Paris ships worldwide. We work with 2 main carriers.
We ship with Collissimo for regular orders. Colissimo is French Post’s parcel service with tracking. We ship your order within 6-10 business days. After the shipment we will email your tracking number and estimated delivery time. Delivery usually takes 3-10 business days.
For express shipping we work with DHL. We ship your order within 6-10 business days. If you are ordering to Europe, delivery time is usually 1-2 business days after the shipment. Overseas, it takes 1-3 business days. After the shipment we will email you tracking number and estimated delivery time.
Returns and Exchange
You may return or exchange your unused Mara Paris Jewelry within 14 calendar days of receiving your order. Return shipping fee will be sole responsibility of the customer. Please note that each one of our jewelry pieces are handmade. If you are unhappy with the product that you have purchased please contact us at firstname.lastname@example.org
Before ordering rings, please use our ring size chart in order to order right size. If you are unsure about your size, you can contact us at email@example.com
To return or exchange an item, please email firstname.lastname@example.org to notify us of your desire within 14 calendar days. Please include your order number and the reason for your return. At your request we will analyze and approve your request. When we receive and process the returned item from you, we will refund you within 14 working days and you will get a notification email from us.
You can return the items to: Mara Paris, 13 Rue Molière, 75001, Paris, France
How to determine your ring size?
You can measure inside diameter of an existing ring.
If you don’t have a ring you can also measure your finger with a piece of paper:
Cut a thin strip of paper. Wrap it around your finger. Mark the spot where the paper overlaps and measure the distance with a ruler.
Use the chart according to the circumference of your finger.