We work with Collissimo or DHL Express depending on the destination. We ship your order within 10-15 business days. When your order is ready, we will email your tracking number and estimated delivery time. Delivery time depends on the destination. It usually takes 1-4 business days after the shipment.
Returns and Exchange
You may return or exchange your unused Mara Paris Jewelry within 14 calendar days of receiving your order. Return shipping fee will be the sole responsibility of the customer. Please note that each one of our jewelry pieces is handmade. If you are unhappy with the product that you have purchased, please contact us at firstname.lastname@example.org
Before ordering rings, please use our ring size chart to order the right size. If you are unsure about your size, you can contact us at email@example.com
To return or exchange an item, please email firstname.lastname@example.org to notify us of your desire within 14 calendar days. Please include your order number and the reason for your return. We will analyze and approve your request. When we receive and process the returned item from you, we will refund you within 14 working days, and you will get a notification email from us.
You can return the items to: Mara Paris, 13 Rue Molière, 75001, Paris, France
How to determine your ring size?
You can measure inside diameter of an existing ring.
If you don’t have a ring you can also measure your finger with a piece of paper:
Cut a thin strip of paper. Wrap it around your finger. Mark the spot where the paper overlaps and measure the distance with a ruler.
Use the chart according to the circumference of your finger.