Shipping and Delivery
We ship worldwide from Paris, France.
Our jewelry is ethically handmade in small quantities in our ateliers with the highest quality materials and standards. We fulfill orders as quickly as we can. Some pieces might take 10-15 business days to ship, depending on the availability. But it is usually much quicker than this.
We work with DHL Express for every shipment. Once shipped, you will receive an email with a tracking code. Delivery usually takes no longer than 1-3 business days after shipment.
Please note that for orders from outside of the EU you are obliged to bear the customs duties. Each country has specific requirements for their customs, we have no control over these requirements. If you have any questions in regards to the customs regulations in your specific country, please contact your local customs office. If you are shopping from USA, your order won't most likely have extra fees as it will be under the limit. In case of doubt, feel free to write to us.
Returns and Exchange
You have 30 calendar days to contact us for a return or exchange. Please send an email to email@example.com.
Before ordering a ring, please use our ring size chart to order the right size. If you are unsure about your size, you can contact us at firstname.lastname@example.org.
The returned jewelry must be unused, and in the original packaging (the jewelry box, pouches and the cardboard box). If the jewelry arrives broken due to improper return packaging, you will lose your right to a full refund. Please note on the shipping label and inside the package as 'returned goods', and the value is 0 €. You can use your countries regular post for the return. We do not cover the cost of returns.
Unless specified otherwise, the return address is Mara Paris, 13 Rue Molière, 75001, Paris, France.