Shipping and Delivery
We ship worldwide from Paris, France.
Our jewelry is ethically handmade in small quantities in our ateliers with the highest quality materials and standards. We fulfill orders as quickly as we can. Items marked as 'In Stock' typically ship within a few days. Others might take 10-15 business days to ship, depending on the availability.
We work with DHL Express for every shipment. Once shipped, you will receive an email with a tracking code. Delivery time depends on the destination, but it usually takes no longer than 1-3 business days.
Returns and Exchange
You have 30 calendar days to contact us for a return or exchange. Please send an email to email@example.com.
Before ordering a ring, please use our ring size chart to order the right size. If you are unsure about your size, you can contact us at firstname.lastname@example.org.
The returned jewelry must be unused, and in the original packaging (the jewelry box and the cardboard box). If the jewelry arrives broken due to improper return packaging, you will lose your right to a full refund. Please note on the shipping label and inside the package as 'returned goods', and the value is 0 €. You can use your countries regular post for the return. We do not cover the cost of returns.
Unless specified otherwise, the return address is Mara Paris, 13 Rue Molière, 75001, Paris, France.
Extended Holiday Returns
We offer an extended return or exchange policy for items purchased between November 18th, 2021, and December 31st, 2021. Items purchased during this period may be returned until January 7th, 2022, or in 30 days, whichever is longer.