We value your inquiries and look forward to assisting you. Whether you have a question, require further information, or wish to discuss a potential collaboration, please do not hesitate to reach out.
Before contacting our customer service, please make sure to read our guide which answer to the most recurrent questions we receive:
- Where is my order?
- How to return or exchange my order?
- I forgot to add my promotional code.
- I ordered a single earring instead of a pair.
Customer Care
For any inquiries regarding your order or post-purchase concerns, please reach out to our support team via email. Kindly note that our support team operates exclusively through email communication.
Social Media
Follow our social media channels to stay updated and informed. Please note that while these platforms are great for staying connected, customer care inquiries are best handled via email so our team can assist you more effectively.
Press inquiries
For all press-related questions and communication inquiries, please contact us at press@mara.paris
Creators/Influencers
If you're a creator or influencer interested in collaborating with us, please reach out at creators@mara.paris